Forum: General Discussion
Many printers are derivative models of a printer currently listed in theOpenPrinting database.
Here are some common brand name associations.
If you make a match or get your printer otherwise working, please make a new printer entry using our printer input form. To get to the form click on “Add a similar printer” on the page of a printer similar to yours (saves you a lot of typing, as many fields are already pre-filled) or go directly to theempty form. Type in the printer characteristics and write in the comment field how you got your printer to work. Do not forget the driver URL if you use a driver which is not listed on openprinting.org. See also our Contribution page.
All printing-specific questions are dealt with in a forum specific to the manufacturer of the printer, specific to an operating system, or for general discussion. Currently there is only web-based access. Perhaps we will add e-mail-based access later.
They are accessible from theMailing List Page.
Click on the
list name, and then the
The archives can be searched by downloading and greping for keywords, or they can be searched with a major search engine.
OpenPrinting support is done via the forums.
The best way to get a response is to be prepared. Read all the documentation, and keep records of the results. A good question is short, and preceded by less than a page of text.
We don't need to know every step you have taken, and every line of debugging output you have generated. Try to be concise, simple, and include only relevant information.
We use the forums because they are public, and the answers can help everyone. Most privately sent emails get deleted, so don't be surprised if you never get a response to a private request.
There are several reasons your post will not get a reply.
It is unfortunate that there are far more people asking printer-related questions than there are experts for those printers. Very few people own more than one printer, so becoming knowledgeable in many models is nearly impossible.
We need as much help making printers work as we can get. If you can