====== Procedures ======

===== Self-Certification Request =====

===Certification Submission Process===
The follow process describes how certification requests are submitted:
  * Submissions can be made manually or through the self-certification application
  * Self-certification applications are automatically approved on submission by the user
    * Notification is sent out to the openchain-conformance distribution list on any submittal (or change in submittal status)
    * Any individual can register a disagreement with any submittal (see the Certification Rejection process)
    * Submissions are automatically displayed on the self certification website
    * The conformance volunteers will review all submissions
    * The OpenChain Program Manager will confirm the company is willing to have their logo used on the OpenChain website and will obtain a copy of 1,000px or more
  * Manual certification requests are made by emailing te openchain-conformance distribution list a completed self-certification form along with company contact information




===== Complaint =====

====Certification Rejection Process===
The following process describes a certification is rejected:
  * An email containing the self-certification submittal, reason for rejection, and contact information on the person requesting rejection is sent to the openchain-conformance distribution list
  * The rejection request is discussed at the next OpenChain conformance conference call
  * On rejection, the following steps will be taken:
    * The submitter will be contacted to notify them of the rejection, the reason for the rejection, and steps they can take to remedy and/or appeal the rejection
    * An administrator for the self-certification website rejects the application
    * Any logos/information on the certification is removed from the primary website
  * If the rejection request is not accepted (ie: the rejection is rejected), the following steps will be taken:
    * The person requesting the rejection will be informed of the status, the reason for the decision, and steps they can take to appeal the rejection